Thank you for shopping with us! We take pride in the quality and craftsmanship of our products. Please review our policy regarding refunds and returns below:
1. All sales are final: We do not offer refunds or accept returns for change of mind. Please consider your purchase carefully before placing your order.
2. Satisfaction guarantee: We strive for customer satisfaction and will make every reasonable attempt to ensure your happiness with your purchase. If you encounter any issues, please contact us within 7 business days of receiving your item, and we will do our best to resolve the matter.
3. Damaged or defective items: In the unlikely event that your item arrives damaged or defective, please contact us within 48 hours of receiving your order. We may require photographic evidence of the damage or defect for our records before providing a resolution.
4. Shipping timeframe: We aim to ship all items within five business days of receiving your payment. Please note that unexpected delays may occur due to unforeseen circumstances. If there is a delay in shipping your order, we will notify you promptly.
5. Lost or undelivered packages: We are not responsible for any packages that may be lost, stolen, or undelivered by the shipping carrier. Once the item has been shipped and a tracking number is provided, it is the responsibility of the customer to track their package and contact the shipping carrier for assistance.
Please feel free to reach out to our customer service team with any questions or concerns you may have. Your satisfaction is our top priority, and we appreciate your understanding of our policies.
Thank you for choosing to get Waisted with G. Marie! 📿